“Empowering” the team a key element for successful collaboration. Empowering the team members is done by increasing their knowledge about collaboration and providing the tools to use that knowledge in productive ways.
The “Knowledge” that empowers team members falls into two categories:
First and foremost is knowledge about people and the variety of styles, or ways of being, that we have when we work with others; knowledge about the various ways that people respond to conflict, as well as general personality traits that influence and determine how we communicate.
Secondly, knowledge of how to use specific tools to communicate with other team members. Symbolic systems like pictographs, the alphabet, and numbering systems were the earliest tools that were mastered by humans. Now the tools that we must master are project management systems, Wikis, Blogs, and oh yes email to name a few.
In future postings we’ll talk about these knowledge sets in more detail. Stay Tuned . . .